Water leak. Lockout. Loud neighbor. The tenant doesn't care that you're asleep - and they don't have to. Rachel picks up, triages, and dispatches. You find the resolved ticket at breakfast.
Full access on Solo and Firm · 50-200 voice minutes and 1-2 dedicated numbers included
Rachel answers any hour on your dedicated number - calmly, in your voice, with your policies.
Opens the ticket, grades the urgency, and dispatches the right vendor - emergencies escalate to you instantly.
Late rent, noise complaints, deposit questions - Rachel settles the routine ones and logs every word.
Answers listing enquiries, pre-qualifies applicants, and books viewings straight into your calendar.
Switch Rachel between reception, maintenance-only, or after-hours modes to match how you run your desk.
Transcripts and summaries land in your dashboard, tied to the tenant and the unit - searchable forever.
Tenants reach you without you picking up the phone.